🚚 Shipping and Delivery Policy (Updated)

Last updated: October 29, 2025

This Shipping and Delivery Policy governs the fulfillment of digital and physical products offered by Krisdha Trading Company, operating the Bizlink Cards brand (referred to as "the Company," "We," "Us," or "Our").

1. Digital Service Delivery (Subscription Access)

The core Service is the creation and subscription to digital business card profiles (vCards).

• Delivery Method: Digital, Instant Access.
• Fulfillment Time: Access to the Service and all purchased digital features (templates, analytics, etc.) is granted immediately upon successful payment confirmation.
• Confirmation: You will receive a confirmation email detailing Your purchase and access credentials.
• Non-Physical Goods: No physical shipping is required for the subscription-based digital service.

2. Physical Product Delivery (NFC Cards, Accessories)

This section applies only if You purchase optional physical products such as NFC-enabled cards or custom accessories.

• Order Processing: Orders for physical goods are processed within 1–5 business days following payment confirmation.
• Shipping Method: We use reputed third-party courier services for domestic and international shipments.
• Shipping Charges: Shipping fees are calculated at checkout based on the delivery location, package weight, and chosen service speed.
• Estimated Delivery Time:
• Domestic (India): 5 – 10 business days after processing.
• International: 10 – 20 business days after processing.
• Note: Delivery times are estimates and may be subject to delays due to unforeseen circumstances or customs procedures.
• Tracking: A tracking number will be provided via email once the order has been dispatched.
• Risk of Loss: All physical items purchased are made pursuant to a shipment contract. The risk of loss and title for such items pass to You upon our delivery to the carrier.

3. Delays and Issues

• Non-Delivery: If Your physical product has not been delivered within 30 days of the dispatch date, please contact Us immediately.
• Damage in Transit: If Your product arrives damaged, please document the damage with photographs and contact Us within 48 hours of delivery so we can process a claim with the carrier and arrange a replacement.

Contact Us

If you have any questions regarding the delivery of Your digital or physical products, You can contact us:

• By email: cards@bizlink.live